Dean Claypool

Systems Analyst – Managed IT Services at Pegasus Technologies, LLC | Atco, New Jersey, United States

About Dean Claypool

Dean Claypool is a seasoned Systems Analyst at Pegasus Technologies, LLC, where he plays a pivotal role in the Managed IT Services division. With over 24 years of experience in IT support, software quality assurance, and technical writing, Dean has honed his expertise in a variety of computer system hardware platforms, operating systems, and programming languages. His extensive background allows him to adapt quickly to new software applications, achieving expert-level proficiency in record time.

In his current role, Dean is primarily responsible for overseeing all aspects of Backup and Disaster Recovery (BDR) systems, utilizing Dell AppAssure to ensure data integrity and availability for clients. His daily responsibilities include meticulous checks of on-site backups and off-site data replication, ensuring that client data is secure and readily accessible. Dean also conducts monthly virtualization testing to validate the effectiveness of the BDR processes and manages the archiving of client data in cold storage, demonstrating his commitment to data preservation and compliance.

In addition to his BDR responsibilities, Dean supports client data backups using Mozy, showcasing his versatility and dedication to providing comprehensive IT solutions. His technical skill set includes proficiency in Quality Center, test management, and manual testing, as well as experience with VBScript, Linux, and Windows Embedded systems. Dean's organized and highly motivated approach enables him to work independently while delivering exceptional results, making him an invaluable asset to Pegasus Technologies and its clients. His ability to troubleshoot complex issues and implement effective solutions further solidifies his reputation as a knowledgeable and reliable IT professional in the ever-evolving technology landscape.

Dean Claypool Work