Jeffrey Keiderling

Director of Support at Addigy | Greater Tampa Bay Area

About Jeffrey Keiderling

As the Director of Support at Addigy, Jeffrey Keiderling plays a pivotal role in shaping the customer experience for a platform that is revolutionizing the management of Macs and iOS devices. With over 15 years of diverse experience in customer service, implementation, and support contact center management, Jeffrey brings a wealth of knowledge from various sectors, including information technology, healthcare, and cybersecurity. His strategic thinking and active listening skills enable him to understand and address customer needs effectively, ensuring that every interaction is not only productive but also enriching.

At Addigy, Jeffrey leads a dedicated team that is passionate about delivering innovative solutions to clients. Under his guidance, the team focuses on continuous learning and employee empowerment, fostering a collaborative environment that encourages morale building and creativity. This approach has been instrumental in driving business process improvements and enhancing the overall support experience for users. Jeffrey's expertise in Healthcare Information Technology (HIT) and familiarity with HIPAA regulations further bolster Addigy's commitment to providing secure and compliant solutions for healthcare organizations.

Key projects under Jeffrey's leadership include the implementation of streamlined support processes and the development of comprehensive software documentation that enhances user understanding and engagement with the platform. His commitment to troubleshooting and resolving issues promptly has not only improved customer satisfaction but also solidified Addigy's reputation as a leader in the SaaS industry. With a focus on innovation and a customer-centric approach, Jeffrey Keiderling continues to elevate the standard of support at Addigy, ensuring that clients can confidently manage their devices from the web.

Jeffrey Keiderling Work

Director of Support at Addigy in May 2023 to Present

Tier 2/Tier 3 & Partner Support Manager at JumpCloud in September 2022 to May 2023

Senior Manager B2B Global Support at Malwarebytes in December 2017 to June 2022

Jeffrey Keiderling Skills

Process Improvement

Software Implementation

Leadership

About Jeffrey Keiderling's Current Company

Addigy

Discover more about Addigy

Frequently Asked Questions about Jeffrey Keiderling

What is Jeffrey Keiderling email address?

Email Jeffrey Keiderling at [email protected]. This email is the most updated Jeffrey Keiderling email found in 2025.

What is Jeffrey Keiderling phone number?

Jeffrey Keiderling phone number is +17274174498.

How to contact Jeffrey Keiderling?

To contact Jeffrey Keiderling send an email to [email protected]. If you want to call Jeffrey Keiderling try calling on +17274174498. (updated on November 04, 2024)

What company does Jeffrey Keiderling work for?

Jeffrey Keiderling works for Addigy

What is Jeffrey Keiderling's role at Addigy?

Jeffrey Keiderling is Director of Support

What industry does Jeffrey Keiderling work in?

Jeffrey Keiderling works in the Software Development industry.