Samantha Benhumea

Director of Operations at The Llama Group | New York, New York, United States

About Samantha Benhumea

Samantha Benhumea serves as the Director of Operations at The Llama Group, where she leverages her extensive expertise in multi-unit management to drive operational excellence across the company’s restaurant portfolio in New York City, Madrid, and London. With a keen focus on business continuity and growth, Samantha oversees the day-to-day operations, ensuring that each location meets its financial and operational goals. Her responsibilities encompass a wide array of critical areas, including budgeting, P&L management, and cost control, which are essential for maintaining profitability in the highly competitive restaurant industry.

Samantha is particularly adept at navigating the complexities of legal compliance and project management, ensuring that all facilities meet regulatory standards while also enhancing operational efficiency. Her hands-on approach to facilities maintenance and project repairs—covering everything from HVAC systems to kitchen equipment—demonstrates her commitment to maintaining high-quality standards across all locations. This attention to detail not only minimizes downtime but also contributes to an exceptional dining experience for customers.

In addition to her operational oversight, Samantha plays a pivotal role in strategic growth and business development initiatives. By analyzing market trends and consumer behavior, she identifies opportunities for expansion and scaling, positioning The Llama Group for sustained success. Her strong communication skills and expertise in employee relations foster a collaborative environment among senior managers, driving innovation and creativity within the team. With a solid foundation in sales and marketing, Samantha ensures that each restaurant not only meets but exceeds its performance targets, solidifying The Llama Group's reputation as a leader in the culinary landscape.

Samantha Benhumea Work